Residents
Rent Payment
All rent is due by the first of the month, by online ePayment through your Online Resident Account.
You can log into your Online Resident Account by clicking the ‘Make Payment’ button.
If you need help logging in or making an online payment, please contact the Nazca Properties Manager: 513-535-2154.
Maintenance Requests
If you are having issues with your apartment, please login to submit a maintenance request. We will resolve this matter as soon as possible! Please do not hesitate to contact the office if there are any further question
After Hours Emergencies
For after hours emergencies (5PM-9AM Monday to Friday and 24/7 on Saturdays and Sundays) please use the maintenance number below. Maintenance emergencies include after hours lockouts, and issues that impact your safety or the safety of the apartment/building. A $60 fee will be charged for after hours lockouts. A $35 service call will be charged for non-emergency after hours visits.
Emergency Maintenance Phone: 513.582.5114
RESIDENTS MOVING OUT
We have provided a guide to help save you all as much as possible on your deposits. Please refer to our move-out guide and Cleaning Guidelines HERE